Skyble Lab Inc ("Skyble Lab", "we", "us", or "our") operates the CarbMeNot mobile application and the website at carbmenot.com (together, the "Services"). This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using the Services, you agree to this Privacy Policy.

1. Information we collect

Information you provide.

Account information, such as your name, email address, and password (or third-party sign-in identifiers) when you create an account.
Health and diet information that you choose to log, including foods, meals, net carbs, macros, weight, goals, and other tracking data you enter.
Photos you submit for AI food recognition. Images may be processed to estimate the food and its nutritional content.
Communications you send us, such as support requests and feedback.

Information collected automatically.

Usage data, such as features used, screens viewed, and interactions.
Device and technical data, such as device model, operating system, app version, language, and identifiers.
Approximate location derived from your IP address (we do not collect precise GPS location unless you grant permission).

Information from third parties.

Purchase and subscription data from the Apple App Store when you buy a subscription. We receive confirmation of your transaction and subscription status, but not your full payment card details.

2. How we use information

We use the information we collect to:

Provide, maintain, personalize, and improve the Services, including AI food logging and tracking;
Create and manage your account and process subscriptions;
Respond to your requests and provide customer support;
Analyze usage to develop new features and improve performance;
Detect, prevent, and address fraud, abuse, security, and technical issues; and
Comply with legal obligations and enforce our Terms of Service.

3. AI photo processing

When you use photo logging, your images are processed (including by third-party AI providers acting on our behalf) to identify foods and estimate nutritional values. These estimates are approximate and are not guaranteed to be accurate. See our Terms of Service for important disclaimers.

4. How we share information

We do not sell your personal information. We share information only as described below:

Service providers who process data on our behalf, such as cloud hosting and infrastructure (for example, Google Firebase / Google Cloud), analytics providers, and AI processing providers. These providers are bound by contractual obligations to protect your data.
App stores and payment processors, such as Apple, to process and manage subscriptions.
Legal and safety, when we believe disclosure is necessary to comply with applicable law, legal process, or governmental request, or to protect the rights, property, or safety of Skyble Lab, our users, or others.
Business transfers, in connection with a merger, acquisition, financing, or sale of assets, in which case we will require the recipient to honor this Privacy Policy.

5. Data retention

We retain your information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time (see "Your rights" below).

6. Your rights and choices

Depending on where you live, you may have the right to access, correct, update, delete, or export your personal information, and to object to or restrict certain processing.

EEA/UK (GDPR): You have rights to access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with a supervisory authority. Our legal bases for processing include performance of our contract with you, your consent, our legitimate interests, and compliance with law.
California (CCPA/CPRA): You have the right to know, access, correct, and delete your personal information, and to opt out of "sale" or "sharing" of personal information. We do not sell or share your personal information as those terms are defined under California law.

To exercise any of these rights, contact us at privacy@carbmenot.com. You can also manage much of your data directly in the app.

7. Security

We use technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's privacy

The Services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will take steps to delete it.

9. International data transfers

We may process and store information in the United States and other countries that may have different data-protection laws than your jurisdiction. Where required, we implement appropriate safeguards for such transfers.

10. Third-party links

The Services may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those third parties, and we are not responsible for their practices.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date and, where appropriate, provide additional notice.

12. Contact us

If you have questions about this Privacy Policy or our data practices, contact us at:

Skyble Lab Inc — privacy@carbmenot.com